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Care Guide

 

At Coasila, we take pride in creating jewelry that reflects the effortless beauty and strength of the ocean. Each piece is crafted with premium materials to last, but thoughtful care is essential to preserve its brilliance. Please follow these simple guidelines to ensure your jewelry stays as timeless as the tides.

Care Instructions:

  • Avoid Extreme Temperatures: Sudden changes in temperature can affect your jewelry’s luster and structure. Protect your pieces from extreme heat or cold.

  • Gentle Cleaning: Wipe your jewelry regularly with a soft, lint-free cloth to remove any oils, sand, or residue. Avoid harsh chemicals or abrasive cleaners.

  • Handle with Care: Treat your jewelry with love — avoid bending or applying pressure to delicate designs to maintain their natural strength.

  • Water Exposure: While Coasila jewelry is waterproof and tarnish-resistant, we recommend removing it before prolonged swimming or bathing to preserve its perfect shine, especially for gold-plated pieces.


Warranty Policy

Coasila jewelry is backed by a 6-month warranty covering manufacturing faults and defects.
Please note: our warranty does not cover accidental breakage, scratches, fading from improper care, or general wear and tear.

If another jeweler alters or repairs your Coasila jewelry (including resizing), the warranty will be voided.


In the Rare Case of a Fault:

  • Contact Us: Reach out to our team with proof of purchase, clear photos, and a description of the issue.

  • Assessment: If eligible, we'll guide you through returning the piece to our quality team for inspection.

  • Resolution: For in-stock jewelry, we’ll ship a replacement quickly. For custom or made-to-order pieces, a production timeline will be provided.


We’re committed to making every part of your Coasila experience feel effortless, beautiful, and cared for — just like the ocean itself. 🌊
Thank you for being part of our journey.


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